VAG Services for all your needs
We are dedicated to putting you in motion
To keep Nuremberg moving is our ultimate ambition! That is why we provide many and diverse Special Servicesto make your journeys as comfortable as possible. And of course we pay attention to the specific needs of our different customers in all our vehicles and stations.
If you need advice or want to talk to us, we will be happy to see you in our Service Center. There, you can find information on Tickets or special bargains and of course buy any of our tickets as well as merchandise. If you have an urgent request, please use our Contact Form to get a quick answer.
VAG Customer Service Center
Underground station in Nuremberg Central Station, Königstorpassage
Monday to Friday:
07.00 - 20.00
9.00 - 14.00
Always prepared for emergencies
For medical emergencies, we have a first aid defibrillator in our VAG Service Center.
Lost and found
Lost property found in our vehicles or facilities will be securely stored in the Lost Property Office (Ger.: Fundbüro) of the City of Nuremberg. You will find this at Siebenkeesstraße 4 – or give them a telephone call in advance, the number is: 0911 8100-9770